How Securatrade works

Every job structured.
Every payment protected.

From first quote to final payment — Securatrade gives both sides a clear, secure process.

The problem we solve

Trade jobs are often unclear and risky.

Without a structured agreement, both tradespeople and customers are exposed. Disputes arise from vague quotes, blind deposits, and no formal way to resolve disagreements. Securatrade changes that.

We built Securatrade after seeing the same problems repeat — trades waiting weeks for payment after completing work, customers paying large deposits before a single nail was hammered. No structure. No protection. No way forward when things go wrong.

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Unclear quotes
No written scope means disputes later. What seemed agreed verbally becomes a disagreement when it's time to pay.
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Blind deposits
Customers pay before knowing what they're getting. Large upfront payments with no protection if the job goes wrong.
⏳
Chasing payment
Trades complete work then wait weeks to be paid. Invoices ignored, calls unanswered, cash flow destroyed.
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No recourse
When things go wrong, there's no structure to resolve it. No written agreement means no starting point for resolution.
How it works

Six clear steps, start to finish.

Every Securatrade job follows the same structured process — so both sides always know exactly where they stand.

📋
Step 1
Trade creates a structured job
The tradesperson fills in a structured job form — not just a price, but a complete description of what the job includes, what it excludes, the expected timeline, and how payments will be split across milestones.
✓
Full scope of work clearly described
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Inclusions and exclusions stated plainly
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Timeline and start date confirmed
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Milestone payment breakdown defined
✅
Step 2
Customer receives a clear job agreement to review
The customer receives the structured job agreement by email or link. They can read every detail — exactly what's included, what's not, how much each stage costs, and when work is expected to start and finish. Nothing is hidden.
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Full agreement visible before committing
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Customer must actively accept the terms
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Questions can be raised before payment
🔐
Step 3
Customer pays into secure holding account
Once the customer accepts the job agreement, they pay the total job value into Securatrade's secure holding account. The funds are held — not forwarded to the trade — until milestones are completed and confirmed. No blind deposits.
✓
Funds held securely — not paid to trade yet
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Both sides receive confirmation of payment
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Trade knows funds are committed before starting
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Step 4
Work begins with milestones tracked
With funds secured, the trade starts the job. Both the trade and customer have access to the job dashboard, where they can see the milestone list, progress, and expected completion dates. Everything is in one place.
✓
Job dashboard visible to both parties
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Milestone progress tracked in real time
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Trade marks milestones complete as work progresses
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Step 5
Each milestone is confirmed and payment released
When the trade marks a milestone complete, the customer is notified and has 48 hours to raise a concern. If no concern is raised, the milestone payment is automatically released to the trade. If both sides agree early, payment releases immediately.
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Customer notified on every milestone
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48-hour window to raise concerns
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Automatic release if no concern raised
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Instant release when both sides agree
🏁
Step 6
Job completes with defects period and final release
Once all milestones are signed off, the job enters a short defects period where the customer can flag any issues with the completed work. After this period, the final payment is released and the job is marked complete. A clean, documented end to every job.
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Defects period protects the customer post-completion
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Trade receives final payment on clean sign-off
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Full job record stored for both parties
The 48-hour release rule.

Funds are released once both sides agree, or automatically after 48 hours if no concerns are raised. It's the fairest way to handle milestone payments — no chasing, no delays, no ambiguity.

⚠️
If you raise a concern
The customer has 48 hours to raise a concern after the trade marks a milestone complete. If a concern is raised, the payment is held while it's reviewed.
Customer raises a concern via the dashboard
Payment is paused — funds remain held
Both sides discuss and agree a resolution
Securatrade support available if needed
Payment releases once resolved
✅
If no concern is raised
If the customer is happy with the milestone and raises no concern within 48 hours, payment is automatically released to the tradesperson. Simple and fair.
Trade marks milestone complete
Customer notified and has 48 hours to review
No concern raised — payment releases automatically
Or — customer approves early for instant release
Trade paid without having to ask
Who it's for

Built for both sides of every job.

Whether you're the one doing the work or the one commissioning it, Securatrade gives you clarity and protection from day one.

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For Tradespeople
Stop chasing invoices. Start every job knowing the money is there and you'll be paid when you complete the work — not when the customer gets around to it.
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Funds committed before work starts
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Written scope protects against scope creep
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Milestone payments as you progress
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Professional image with every job
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Automatic payment release — no chasing
Learn more for trades →
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For Customers
Never pay blind again. Know exactly what you're getting, when you're getting it, and be confident your money is protected until the work is done to your satisfaction.
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Clear written agreement before you pay
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Funds held — not paid until work done
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48-hour window to raise concerns
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Defects period after job completion
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Full job record kept for your records
Learn more for customers →

Ready to structure your first job?

Join tradespeople and customers who trust Securatrade to make jobs clear, fair and secure.

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