This policy explains how Securatrade collects, uses, and protects your personal data in accordance with UK GDPR and the Data Protection Act 2018.
Securatrade Ltd ("we", "us", "our") is the data controller for the personal data described in this policy. We are registered in England and Wales and operate the Securatrade platform at securatrade.co.uk.
Our contact details are set out in section 13 of this policy. If you have any questions about how we handle your data, please contact us.
We collect personal data when you use our Platform. The type of data collected depends on how you use the service:
We may receive data from third-party identity verification providers and payment processors where you use those services in connection with the Platform.
| Purpose | Data used |
|---|---|
| Creating and managing your account | Identity data, contact data |
| Creating and managing jobs and job agreements | Identity data, job data, payment data |
| Processing and managing payments and fund holding | Payment data, identity data, bank details |
| Trade verification | Identity data, address verification documents |
| Resolving disputes and concerns | Job data, payment data, communications |
| Providing customer support | Identity data, job data, communications |
| Improving and securing the Platform | Technical data, usage data |
| Sending service communications (e.g. job notifications) | Contact data, job data |
| Complying with legal obligations | Any data required by law |
| Marketing and promotional communications (with consent) | Contact data, usage data |
We do not use your personal data for automated individual decision-making or profiling that produces legal or similarly significant effects without your explicit consent.
We process your personal data on one or more of the following legal bases under UK GDPR:
We do not sell your personal data to third parties. We may share your data with:
All third parties we share data with are required to handle it securely and in accordance with applicable data protection law.
We aim to process and store your data within the UK and European Economic Area (EEA). Where data is transferred to countries outside the UK/EEA, we ensure appropriate safeguards are in place — such as Standard Contractual Clauses approved by the UK Information Commissioner's Office — to protect your data.
We retain your personal data for as long as necessary for the purposes described in this policy. In general:
We will delete or anonymise your data when it is no longer required, in accordance with our internal data retention policy.
Under UK GDPR you have the following rights in relation to your personal data:
To exercise any of these rights, please contact us using the details in section 13. We will respond within one calendar month. We may need to verify your identity before processing your request.
Please note that some of these rights are subject to conditions and exemptions under UK GDPR — for example, we may be required to retain certain data by law even if you request deletion.
We use cookies and similar technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit the Platform.
These cookies are necessary for the Platform to function. They enable things like logging in, maintaining your session, and basic security. You cannot opt out of these without disabling the Platform.
We may use analytics cookies to understand how users interact with the Platform, so we can improve it. These are only placed with your consent where required by law.
We do not currently use marketing or advertising cookies. If this changes, we will update this policy and seek your consent where required.
You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect how the Platform operates.
We take data security seriously. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security reviews.
Payment data is processed by our third-party payment providers who maintain their own industry-standard security measures, including PCI-DSS compliance where applicable.
No method of transmission over the internet is completely secure. While we take every reasonable step to protect your data, we cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately.
The Platform is not intended for use by children under the age of 18. We do not knowingly collect personal data from children. If we become aware that personal data has been collected from a child without appropriate consent, we will delete it promptly. If you believe a child has provided personal data to us, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in law, our practices, or the Platform. We will notify you of material changes by email or by a notice on the Platform. The date at the top of this policy indicates when it was last updated.
Your continued use of the Platform after any change constitutes your acceptance of the updated policy. If you do not accept the updated policy, please stop using the Platform and contact us to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your data, please contact us:
If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO):